Privacy Policy
This policy describes how Silicon Bali collects, uses, and protects your personal information.
Information We Collect
Account Information: When you create an account, we collect your name, email address, password, and optional profile details such as your bio, industry, skills, and profile photo.
Payment Information: When you purchase tokens, our payment processor (Stripe) collects payment card details. We do not store your full card number on our servers.
Event Data: We collect information about events you create, register for, or attend, including registration timestamps and payment amounts.
Referral Data: We track referral relationships to process referral rewards, including who referred whom and associated reward transactions.
Device Information: We collect device identifiers, operating system version, and app version for analytics and push notification delivery.
Usage Data: We collect information about how you use the app, including features accessed, events viewed, and interactions with other members.
How We Use Your Information
Provide Services: To operate the platform, process event registrations, manage your wallet, and facilitate connections between members.
Process Payments: To process token purchases and event payments through our secure payment processor.
Referral Program: To track referrals, calculate rewards, and distribute earnings according to our referral program terms.
Communications: To send you important updates about your account, events you've registered for, and platform announcements.
Push Notifications: To send event reminders, payment confirmations, and other timely notifications you've opted into.
Improve Services: To analyze usage patterns, fix bugs, and develop new features that benefit our community.
Safety & Security: To detect and prevent fraud, abuse, and security threats to protect our members.
Information Sharing
Member Directory: Your public profile information (name, photo, bio, industry, skills) is visible to other Silicon Bali members through the member directory.
Event Hosts: When you register for an event, the event host can see your name and profile information to manage attendees.
Service Providers: We share data with trusted service providers who help us operate the platform, including cloud hosting (AWS), payment processing (Stripe), and analytics services.
Legal Requirements: We may disclose information when required by law, legal process, or government request, or to protect the rights, property, or safety of Silicon Bali, our members, or others.
Business Transfers: If Silicon Bali is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We Never Sell Your Data: We do not sell your personal information to third parties for marketing or advertising purposes.
Data Security
Encryption: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security).
Secure Storage: Your personal data is stored on secure servers with restricted access controls and regular security audits.
Password Protection: Your password is hashed using industry-standard algorithms. We never store passwords in plain text.
Payment Security: Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We never store your full credit card details.
Access Controls: Only authorized personnel have access to user data, and access is logged and monitored.
While we implement strong security measures, no system is 100% secure. Please use a strong, unique password and keep your login credentials confidential.
Your Rights & Choices
Access Your Data: You can view and download your personal information through your profile settings.
Update Information: You can update your profile information, email, and preferences at any time through the app.
Delete Account: You can request account deletion by contacting support@siliconbali.com. We will delete your personal data within 30 days, except where retention is required by law.
Notification Preferences: You can manage push notification settings through your device settings and in-app notification preferences.
Marketing Opt-Out: You can opt out of marketing communications by following the unsubscribe link in emails or adjusting your notification settings.
Data Portability: Upon request, we can provide your data in a portable format.
Data Retention
Account Data: We retain your account information for as long as your account is active. After account deletion, we may retain certain data for up to 90 days for backup purposes.
Transaction Records: Payment and transaction records are retained for 7 years to comply with financial regulations and tax requirements.
Event Data: Information about events you created or attended is retained to maintain platform history and for hosts to access historical data.
Referral Data: Referral relationships and reward history are retained to ensure accurate reward tracking and prevent abuse.
Analytics Data: Aggregated, anonymized analytics data may be retained indefinitely for platform improvement purposes.
Third-Party Services
Stripe: We use Stripe for payment processing. Stripe's privacy policy governs their collection and use of payment information. Visit stripe.com/privacy for details.
Amazon Web Services (AWS): Our platform is hosted on AWS infrastructure. AWS maintains strict security and privacy standards.
Expo: We use Expo services for push notifications and app updates. Expo's privacy practices can be found at expo.dev/privacy.
Analytics: We may use analytics services to understand app usage. This data is aggregated and does not identify individual users.
These third-party services have their own privacy policies. We encourage you to review them.
Children's Privacy
Silicon Bali is not intended for users under 18 years of age.
We do not knowingly collect personal information from children under 18.
If we discover that we have collected information from a child under 18, we will delete it promptly.
If you believe a child under 18 has provided us with personal information, please contact us at support@siliconbali.com.
International Data Transfers
Silicon Bali operates globally, and your information may be transferred to and processed in countries other than your country of residence.
We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where required.
By using Silicon Bali, you consent to the transfer of your information to countries that may have different data protection laws than your country.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of significant changes through the app or via email.
Your continued use of Silicon Bali after changes take effect constitutes acceptance of the updated policy.
We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@siliconbali.com
We will respond to your inquiry within 30 days.
By using Silicon Bali, you agree to this Privacy Policy.